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Local Atlanta Businesses Get Economic Boost in 2011

Local search marketing gives businesses a much needed boost n 2011

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Local Internet Marketing Research – Insider Google data released

Did you think your websites rank determined your local listing status?

Think again!

Tom Critchlow has done a great job of researching and distilling information about what makes local businesses rank with in the coveted Google 7 pack. Even if you aren’t an SEO junkie it is important information to know because it shows just how critical citations, reviews and proximity can be.

Getting the top spot in Google is always changing and shifting as they change and tweek thier algorithms. So research like this is invaluable in helping local search marketers understand the changes and hopefully – what is coming down the pike for Atlanta local SEO. The information shows that it isn’t just one thing like citations, review or tags, it seems tobe a combination of factors making each aspect  important. It might seem boring to the average business person but it gets alot more interesting when you reaslize that the difference means more calls, clients and sales to your local business!

Here is part of the article: to read the entire thing – click on his name below.

Google Local Research Data Released For Free

By: Tom Critchlow

Being a good SEO involves research. You need to be constantly pushing the envelope on the data that you gather, the insights that you gain and what recommendations you provide in terms of what works and what doesn’t.

What’s In The Data?

The link to the Google Docs file is here in case that’s easier for people.

It’s always nice to try and quantify exactly how important different factors are and do some analysis on which hypothesis are actually correct and which are just learned from the crowd and generally accepted as true.

seattle-hotels

I’ve got no ground-breaking insights in this post, but by analysing this data and other data I have come to the following conclusions:

1) – The raw number of reviews is not the only ranking factor.

We can see this by comparing for example the Renaissance Seattle Hotel and the Hilton Seattle Hotel – the Renaissance has WAY more reviews but still doesn’t rank.

2) – The raw number of citations is not the only ranking factor.

We can see this because the Grand Hyatt Seattle Hotel has an obscene number of citations compared to any other hotel in Seattle.

3) – The combined number of citations and reviews is not the only ranking factor

Although we’re getting warmer here (the sum column, E) this isn’t the whole story. If we look at the average sum of the top 7 ranking hotels we see that there are 3 hotels that don’t rank which have a higher sum than average – Renaissance, Grand Hyatt and the Crowne Plaza.

4) – Distance to centre (of Seattle) seems to play some part in the rankings

Looking at the data we see that the Edgewater Hotel has the highest combined total with many many reviews and a large number of citations but doesn’t rank number 1. Perhaps this is something to do with the fact that it’s a lot further out from the centre of Seattle than the other hotels – 1.3 miles to be precise, almost double the next furthest out ranking hotel at 0.7 miles (the Best Western).

5) Star ratings could well play a part in the rankings

Typically people have assumed that the raw number of reviews is more important than the sentiment of those reviews. However, this may not be true. Take a look at the Fairmont Olympic Hotel, a very low combined reviews and citations score but 4.5/5 stars in total of the reviews.

6) Quality of citation almost certainly plays a part

Firstly, assuming it didn’t – citation spam would be big business! But digging into the data I see that the best western has a very low combined score but has citations from sites such as the New York Times. Same again with the Hilton, which has some very strong citations from authority sites. This suggests to me that quality of citation is important, or perhaps the number of citation root domains? (like with links, perhaps multiple citations from one domain don’t count so much…)

seattle-hotels-2

Note 1

There is still speculation that the ‘regular’ SEO factors come into play such as pagerank or strength of domain. I’m not convinced this is a factor. After all, Google Local Listings are attached to an business name (and address/phone number), not a URL. Sometimes there isn’t even a URL for Google to attach to the listing. This makes me think that regular on-page SEO factors don’t carry that much weight. I’d like to hear other’s thoughts on this though?

Note 2

It’s worth noting that in the data you might like to exclude the Crowne Plaza Hotel from your data analysis – when gathering the data I see that it’s missing an image which may imply a wider issue about data perhaps? Not sure what a missing image means but I doubt it’s good news for the Crowne Plaza. This is backed up by the fact that it by rights (i.e. combined citations and reviews score) it should rank, but it doesn’t

Contained in the full spreadsheet is Google Local data for a particular search phrase “Hotels in Seattle”. The link to the Google Docs file is here in case that’s easier for people.

  • Summary – The summary information which contains the hotels which rank for the phrase. The top 7 are the ones that I see in the Google Local one-box. The remaining 13 are the ones which rank once you click on the map to explore Google Local rankings. The data contained includes the number of reviews, the number of citations and the distance to the centre of Seattle for each hotel.
  • Sheet 1-20 – These sheets list the complete individual citation list for the relevant hotel. So for the edgewater hotel which ranks 4th we click on sheet 4 and see the full list of citations for that hotel.

Note 3

In a usual analysis I would have looked at the category of the listings, I don’t think this is a factor in this case since it’s a competitive SERP and all the listings are likely tagged with the Hotel category.

To Conclude…

What can you do to get better rankings? Get more citations and reviews! The combined number of these seems reasonably well correlated with rankings once you factor in distance from centre etc. Especially if you can get positive reviews and citations from strong websites.

But also, to conclude, we see that the algorithms are somewhat complicated. I’ve still not completely figured out why some sites rank and why some don’t but I’m getting close. I’d love to hear analysis from other Google Local SEOs who’ve been digging around in data. I’ll show you mine if you’ll show me yours ;-)

Note: Thanks Tom! this was a very generous offer to share your reserach so freely, go to his blog here and join the conversation!

Local business online marketing – what works?

Local marketing has changed. It used to be fine to have a spread in the local paper and a yellow pages ad, but now these tools just aren’t working for most businesses. So what does work in todays economy and marketplace?

Here is the short answer:

Get listed:

Make sure you have a strong business profile that is updated and distributed to the tight places so you show up

Get optimized:

Make sure your business is associated with the keywords your customers are actually using to look for you and that all links funnel folks back to your business information

Get Connected:

Do what you do in your local community (just do it online)

Be visible:
Get in front of local customers when and where they are searching for you.

Be social:
Make sure people can get to know you in a variety or places and groups

Be Unselfish:
You already know this in real life – but you might not know how to do this online. Provide good information, make it easy to find and follow up with helpful and relevant messages (not just selling)

Woolworth & Sun Life Co. - Montreal 1957Yeah, But will it work for MY business?

Many local businesses assume marketing online will not work for their business. Some have been discouraged with the internet because they invested hard earned money on a website that hasn’t made a cent or dropped thousands of dollars on Adwords only to get poor leads. Marketing online is challenging. (to say the least)

What we know works (and its’ also what makes us different)

Our take on it is this: Use the same qualities that make your business a success offline a way to attract new local customers online. If you provide great customer service, provide great online content, (think: how – to articles or videos, common questions or product demos) If you have great expertise in your area share that online. (think: articles about top ten tips, things to watch out for or how to customize your _____ )

See – that  isn’t so bad. Let us handle the technology while you handle all the extra business!

Getting more online traffic: How to gain momentum FAST

The power of Leveraging content

Golden Gate SunsetIn order for you to get the best results we want to leverage each marketing activity by targeting specific keyword terms and linking them together. The power of leveraged content: when keyword phrases are properly linked, bookmarked and used in video and article descriptions they become hyper effective. )

We are interested in publishing a lot of content because we need to get critical mass to garner backlinks, page rank and views. The more we publish the faster that momentum builds. This is especially important because your competition is way ahead on this front.

Slow and steady does not always win the online race

Publishing one article a month and a video every other month sounds fine but it will take months (if not years) to get sufficient authority to attract Google and throngs of people. Plus this kind of tactic wastes time and energy – why? Because you cannot leverage the distribution or production activities properly without a massive amount of content first. The beauty here is that this leverage just keeps working for you month after month!

For example: It really is easier and much faster to create 15 (Good quality – but finished) videos at once than it is to make one every perfect production every other month. People are after good content so I always encourage clients to focus on providing that –GREAT INFO and lots of it.

Leveraging content for link juice, visibility and traffic requires a clear plan that is designed in advance. This cannot be understated. Without a good strategy for targeting:

  • Specific people
  • Specific keywords
  • Specific competitors
  • Specific niches

…an online social media campaign is just playing online.

Not to brag- but this is the part we are exceptionally good at. Creating a powerful – keyword based-social media strategy.

This step takes a lot of time and expertise and it MUST be done IN ADVANCE. We only work with clients who are committed to a minimum of 3 months.

The secret: Keyword Link Synergy

Create a keyword and link strategy for these articles that boosts page rank and leads prospects back to your money site. This is a very short sentence to describe one of the most critical functions we do. Keyword Link Synergy is what leverages all this content across multiple sites and communities for your targeted keywords –without getting tagged as a spammer.