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10 Fundamentals of SEO – How to Block and Track

There is a jugle out there regarding local SEO and and how to make sure that you have everything you need to be able to get listed in Googles 7-pack Map.

Here is a good articles with things you need to know if you want to try it yourself.

by David Mihm

We’ve reached the midpoint of fantasy football season, and in our SEMpdx league, my team is hanging on to a playoff slot by a thread.  (Yes, I am “that guy” who roots for the Patriots to get into the red zone and then stall out, just so my fantasy kicker Stephen Gostkowski gets a chance at a few more field goals.)

One of my favorite halftime interview clichés from NFL coaches is “we’ve just got to do a better job of blocking and tackling.” While that’s sometimes a euphemism for “the other team is way better than us,” in other cases the coach means his superstar team is getting sloppy and ignoring its fundamentals,  costing them on the scoreboard.

Tying this analogy back to Local Search, is your business (or agency) losing rankings by getting sloppy with its Local SEO “blocking and tackling?”

A quick refresher on 10 Local fundamentals

1. Claim your business listing at the major search engines: Google Maps, Yahoo Local, and Bing Local.

This is a total no-brainer. It’s a chance at free exposure and by just by claiming your listing, you’ll give the search engines more trust in your business and improve your chances at ranking (not to mention prevent someone else from hijacking your listing).

2. Submit your business to the major data providers: Localeze, infoUSA, and Acxiom—the latter via UniversalBusinessListing.org.

Most small business owners have heard of Google, Yahoo, and Bing—even with the recent name change. But a tiny percentage of them (and even a tiny percentage of search marketers) know about the “other” Big Three in Local Search—Localeze, infoUSA, and Acxiom. These guys each have their own databases which form the foundation of the search engines’ Local indexes and of a variety of second-tier portals as well. They’re basically the backbone of the entire local search ecosystem.

Acxiom is the only one of the three which doesn’t have an online submission area; the only way in that I’m currently aware of is via Universal Business Listing.

3. Put yourself in the right categories.

One of the main reasons to go through the steps above is to make sure that your business is listed in the right category—which plays a central role in your business’s ability to show up for your target searches.  Sometimes there’s been a mis-entered keystroke or an incorrect mapping from one of the data providers to one of the search engines, and claiming and updating your listing is your chance to correct it.

4. Make sure your business information is consistent.

Google especially likes to see business information match up across the web, because it increases their confidence that their algorithm is returning a relevant, accurate result. This means no keyword stuffing in your business title, either at Google or at the other data providers, and making sure that your phone number and address information matches up everywhere your business is mentioned—the main reason I advised against call-tracking numbers in last month’s column.

5. Get your contact information in hCard microformat or add a QR code on your website.

If you’re a small business owner, starting with this step, this is probably where you’re going to need the help of a developer or a Local SEO company to actually implement these recommendations.

It’s absolutely essential that the search engines are able to see your business’s Name, Address, and Phone number (a.k.a. “NAP”—a great acronym from Localeze’s Gib Olander) when they crawl your website. If that information is contained a fancy font or in a header image, they’re not going to be able to find it.  So make sure it’s in basic HTML, at the very least, and if you want a few brownie points, use the hCard microformat.

6. Create a KML file and upload it to Google Webmaster Central.

Most SEO companies are familiar with XML sitemaps.  Well, think of a KML file as a “location map.”  It’s a specialized file format that includes the latitude and longitude coordinates of the physical business locations listed on a particular website and gives them one more confidence boost in the location of a particular business. Dutch SEO Martijn Beijk has written an excellent KML tutorial to help those for whom this is a fresh concept.

7. Use your official business name in the title tag of your contact or location page.

This recommendation is kind of a new “blocking and tackling” technique that I’ve advised after reading some of Mike Blumenthal’s discussion of the Google Maps patent and hearing him present on it at SMX East last month.  Bill Slawski mentioned this as a Local Search strategy (way back in 2006!) but it took Mike’s presentation to hammer it home for me.

Essentially by doing this you make sure Google assigns your website as an “authority document” for Location Prominence.

8. Use geographic keywords in your title tags.

This is more of a generalized recommendation: make sure that you include your city and state in the title tag of your contact or location page, and if you’re in widget sales, use words like “CityName Widgets” or “Widgets in CityName” on assorted other title tags on your website.

9. Make sure you have Analytics installed on your website.

Think of analytics as equivalent to watching game film in football. If you want to know how your team is performing, you need to revisit how you’ve done in previous games. Analytics can give you great insight into which keywords are bringing traffic to your website, and what pages are engaging your users and leading to new business.

If you’re partial to Google Analytics, check out this excellent post series from SEOverflow on how to track clickthroughs from the 7-pack (i.e. the Maps results shown as part of Universal search).

10. Scout the opposition to see what your high-ranking competitors are up to.

Take a look at both the Organic AND the Local search results for some of your target phrases. What competitors are showing up? Use tools like Linkscape or Yahoo Site Explorer to see if there are particular websites linking to them and not you. Google is now displaying categories publicly as part of Place Pages.  See how they’re listing themselves and ask yourself if there’s anything you can learn from that. While you’re there, check out their “Web Pages” area, too, to see if there are any obvious citations you’re missing.  Are they accumulating user reviews on certain portals where your company isn’t as active?

While these fundamentals might not be as sexy as Twitter or as inspirational as linkbait, they’re tried-and-true methods that are sure to help your business rank better in the search engines and ultimately bring in more business.

All right, team, bring it in. Let’s go get ‘em—“Local Search” on three!

———————–

This is great info.
Just go do what he said and start with Google, Bing and Yahoo and than you
will learn alot on how to do the rest of the directories.

Until next time; Good luck!

Local Internet Marketing Research – Insider Google data released

Did you think your websites rank determined your local listing status?

Think again!

Tom Critchlow has done a great job of researching and distilling information about what makes local businesses rank with in the coveted Google 7 pack. Even if you aren’t an SEO junkie it is important information to know because it shows just how critical citations, reviews and proximity can be.

Getting the top spot in Google is always changing and shifting as they change and tweek thier algorithms. So research like this is invaluable in helping local search marketers understand the changes and hopefully – what is coming down the pike for Atlanta local SEO. The information shows that it isn’t just one thing like citations, review or tags, it seems tobe a combination of factors making each aspect  important. It might seem boring to the average business person but it gets alot more interesting when you reaslize that the difference means more calls, clients and sales to your local business!

Here is part of the article: to read the entire thing – click on his name below.

Google Local Research Data Released For Free

By: Tom Critchlow

Being a good SEO involves research. You need to be constantly pushing the envelope on the data that you gather, the insights that you gain and what recommendations you provide in terms of what works and what doesn’t.

What’s In The Data?

The link to the Google Docs file is here in case that’s easier for people.

It’s always nice to try and quantify exactly how important different factors are and do some analysis on which hypothesis are actually correct and which are just learned from the crowd and generally accepted as true.

seattle-hotels

I’ve got no ground-breaking insights in this post, but by analysing this data and other data I have come to the following conclusions:

1) – The raw number of reviews is not the only ranking factor.

We can see this by comparing for example the Renaissance Seattle Hotel and the Hilton Seattle Hotel – the Renaissance has WAY more reviews but still doesn’t rank.

2) – The raw number of citations is not the only ranking factor.

We can see this because the Grand Hyatt Seattle Hotel has an obscene number of citations compared to any other hotel in Seattle.

3) – The combined number of citations and reviews is not the only ranking factor

Although we’re getting warmer here (the sum column, E) this isn’t the whole story. If we look at the average sum of the top 7 ranking hotels we see that there are 3 hotels that don’t rank which have a higher sum than average – Renaissance, Grand Hyatt and the Crowne Plaza.

4) – Distance to centre (of Seattle) seems to play some part in the rankings

Looking at the data we see that the Edgewater Hotel has the highest combined total with many many reviews and a large number of citations but doesn’t rank number 1. Perhaps this is something to do with the fact that it’s a lot further out from the centre of Seattle than the other hotels – 1.3 miles to be precise, almost double the next furthest out ranking hotel at 0.7 miles (the Best Western).

5) Star ratings could well play a part in the rankings

Typically people have assumed that the raw number of reviews is more important than the sentiment of those reviews. However, this may not be true. Take a look at the Fairmont Olympic Hotel, a very low combined reviews and citations score but 4.5/5 stars in total of the reviews.

6) Quality of citation almost certainly plays a part

Firstly, assuming it didn’t – citation spam would be big business! But digging into the data I see that the best western has a very low combined score but has citations from sites such as the New York Times. Same again with the Hilton, which has some very strong citations from authority sites. This suggests to me that quality of citation is important, or perhaps the number of citation root domains? (like with links, perhaps multiple citations from one domain don’t count so much…)

seattle-hotels-2

Note 1

There is still speculation that the ‘regular’ SEO factors come into play such as pagerank or strength of domain. I’m not convinced this is a factor. After all, Google Local Listings are attached to an business name (and address/phone number), not a URL. Sometimes there isn’t even a URL for Google to attach to the listing. This makes me think that regular on-page SEO factors don’t carry that much weight. I’d like to hear other’s thoughts on this though?

Note 2

It’s worth noting that in the data you might like to exclude the Crowne Plaza Hotel from your data analysis – when gathering the data I see that it’s missing an image which may imply a wider issue about data perhaps? Not sure what a missing image means but I doubt it’s good news for the Crowne Plaza. This is backed up by the fact that it by rights (i.e. combined citations and reviews score) it should rank, but it doesn’t

Contained in the full spreadsheet is Google Local data for a particular search phrase “Hotels in Seattle”. The link to the Google Docs file is here in case that’s easier for people.

  • Summary – The summary information which contains the hotels which rank for the phrase. The top 7 are the ones that I see in the Google Local one-box. The remaining 13 are the ones which rank once you click on the map to explore Google Local rankings. The data contained includes the number of reviews, the number of citations and the distance to the centre of Seattle for each hotel.
  • Sheet 1-20 – These sheets list the complete individual citation list for the relevant hotel. So for the edgewater hotel which ranks 4th we click on sheet 4 and see the full list of citations for that hotel.

Note 3

In a usual analysis I would have looked at the category of the listings, I don’t think this is a factor in this case since it’s a competitive SERP and all the listings are likely tagged with the Hotel category.

To Conclude…

What can you do to get better rankings? Get more citations and reviews! The combined number of these seems reasonably well correlated with rankings once you factor in distance from centre etc. Especially if you can get positive reviews and citations from strong websites.

But also, to conclude, we see that the algorithms are somewhat complicated. I’ve still not completely figured out why some sites rank and why some don’t but I’m getting close. I’d love to hear analysis from other Google Local SEOs who’ve been digging around in data. I’ll show you mine if you’ll show me yours ;-)

Note: Thanks Tom! this was a very generous offer to share your reserach so freely, go to his blog here and join the conversation!

Local Search Success: Do not copy your compeditors online

Local Search: Do What 91% of Your Local Competitors Don’t

Posted by Eric T. Schmidt

on January 27, 2009 on the SEO boy blog!

Note:  This is a really powerful article that spells it out for local businesses.

Be visible online or invisible Offline.

I believe that it is especially relevant to local Atlanta Businesses wanting to build their market visibility, a clear point here is to understand that more and more of your local customers are searching online and will do business with the online presence they feel most comfortable with. Does your local business have a web presence  and SEO strategy that connects with local customers?.

Here is the article:

A survey earlier this year showed what we have already seen and what we were suspecting: Finding Local Businesses through the Internet is increasing AND Local Businesses aren’t doing a lot to capture those searchers.

Local advertising has usually been the realm of newspapers, yellowpages and the vehicle the owner or service person drives.  Unless there’s a budget for it, radio and TV advertising are usually too expensive.

99% of business owners have a hand in their own marketing, but the frustration of what to do and when and where usually results in doing the easy things that take less time – such as saying “yes” to the yellow pages sales rep to run the same ad year after year.

51% believe their website is only fair in gaining new customers, yet only 9% of them are satisfied with their online marketing efforts. That means that 91% of your local search competitors aren’t doing everything they can to find customers online!

Let me throw this out: If more and more people are turning to researching your company online, they must NOT be going somewhere else.

I stated before that the yellow pages have their place, but a website becomes a salesperson that will work for you 24/7 – all you have to do is start making your site Search Engine Friendly.

there are now customers out there who will NOT do business with you if they can’t find you online

I’ll leave you with four thoughts on local SEO:

1. You Don’t Need a Slick Website

It’s true.  When people think about redesigning websites, they fear they have to outperform every other site, be slick, be innovative and be top notch.  Nope.  Though my web designer friends would kill me, you can still create a relatively simple site that will bring customers to you as long as it functional, answers what people are looking for, and is clear on who you are and how to contact you further.

2. Don’t Neglect Your Online-Researching Customers

It’s time to realize that there are now customers out there who will NOT do business with you if they can’t find you online.  People will judge your services and your credibility by what you say and don’t say on your site.

3. Don’t Advertise Through 3rd Party Online Ad Listings

If you do want to advertise online start here and educate yourself on the next steps to taking charge of your online marketing.  Too many “reps” are out there just to take subscription dollars without really educating you on what you are doing and what you can expect.

4. Define What Sets You Apart From Your Competition

If you want to stand out, you need to brand yourself with qualities that will shame your competition.  The right keywords and phrases built into your website will make a world of difference where your competition won’t do anything.

Your goal is to be where your competition isn’t.  You’ll notice that you are starting to upset the waters when they start mimicking you.  It may seem like they’re going to try to kick you in the butt, but as an elderly local businessman put it “the only way they can kick you in the butt is from behind.”

Note:

I especially agree with Eric on the aspect that local businesses biggest advantage lies in being where your cusotmers are and repsonding to their changing needs. I see more opportnities for business growth for business with Atlanta Search optimization with a local focus.

Local business online marketing – what works?

Local marketing has changed. It used to be fine to have a spread in the local paper and a yellow pages ad, but now these tools just aren’t working for most businesses. So what does work in todays economy and marketplace?

Here is the short answer:

Get listed:

Make sure you have a strong business profile that is updated and distributed to the tight places so you show up

Get optimized:

Make sure your business is associated with the keywords your customers are actually using to look for you and that all links funnel folks back to your business information

Get Connected:

Do what you do in your local community (just do it online)

Be visible:
Get in front of local customers when and where they are searching for you.

Be social:
Make sure people can get to know you in a variety or places and groups

Be Unselfish:
You already know this in real life – but you might not know how to do this online. Provide good information, make it easy to find and follow up with helpful and relevant messages (not just selling)

Woolworth & Sun Life Co. - Montreal 1957Yeah, But will it work for MY business?

Many local businesses assume marketing online will not work for their business. Some have been discouraged with the internet because they invested hard earned money on a website that hasn’t made a cent or dropped thousands of dollars on Adwords only to get poor leads. Marketing online is challenging. (to say the least)

What we know works (and its’ also what makes us different)

Our take on it is this: Use the same qualities that make your business a success offline a way to attract new local customers online. If you provide great customer service, provide great online content, (think: how – to articles or videos, common questions or product demos) If you have great expertise in your area share that online. (think: articles about top ten tips, things to watch out for or how to customize your _____ )

See – that  isn’t so bad. Let us handle the technology while you handle all the extra business!

Local Search means Targeted Marketing for you

Local Search = Targeted Geography, Customers & Behavior

Do you want your business to rank well in Google, Yahoo and Bing with a quality local business listing? Local Search marking, Geo Mapping and targeted customer profiles can put your Atlanta business in front of throngs of  local customers who are online and searching for your wares right now.  We know local search, so you run the day to day operations while we bring you more local customers - it’s that simple.

Did you know… that over 2 billion local online searches are performed each month? 60% of searchers online looking for local businesses think that the top results are most relevant. 25% don’t want to have to scroll down. 90% of searches  are for keywords NOT related to your business name. 54% of internet users have thrown away the phone book.

Online IS where your customers are:

And you want to be!  In order to be successful with local search your business information should show up in multiple online venues – from Google to Kudzu. Local Customers expect you to be there and information to be correct, relevant and updated. (even if they already know you exist) With local search engine marketing you can target specific geographic areas, cities, neighborhoods, social groups or specific buying habits. We make sure your customers are continually directed towards your business information no matter where they look.